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Shipping Info

What Shipping Methods Do We Offer?

All orders are shipped in a quality mailer package via the USPS Media Mail for US orders and USPS First Class International (up to 4lbs) for international orders. International bulk orders over 4 pounds in weight (6+ LPs) have to be shipped via International Priority Mail (USPS Policy); shipping cost will be calculated on an individual basis.

If you would like your order shipped by a different method than stated above or for large/bulk orders, please contact us at info@stellaremnant.com (or use our contact form here) for a custom shipping quote BEFORE placing your order. 

International Buyers Please Note: by choosing USPS First Class International shipping, you are accepting full responsibility for the package once it has left our hands at the post office. 

How Much
Will It Cost?

United States
(Media Mail)

Canada
(up to 4lbs.)

Rest of The World**  
(up to 4lbs.)

LP's  or 12" or 10"  

$4 Flat Rate
FREE* on orders over $100

$17 (1-2 records)

$25 (3-4 records)

$37 (5-6 records)

$23 (1-2 records)

$33 (3-4 records)

$46 (5-6 records)

Cassettes

$4 Flat Rate
FREE* on orders over $100

$10 (up to 4 items)

$15 (up to 4 items)

*Free shipping offer applies only to the Continental United States

**Excludes: Afghanistan, Albania, Angola, Armenia, Azerbaijan, Bosnia and Herzegovina, Brasil, Bulgaria, Congo, The Democratic Republic Of The Congo, Côte d'Ivoire (The Ivory Coast),  Croatia, Greece, Indonesia, Iraq, Kazakhstan, Kyrgyzstan, Lebanon,  Liberia, Macedonia, Montenegro, Nigeria, Paraguay, Serbia, Somalia, South Africa, Tajikistan, Turkmenistan, Uzbekistan,  Zimbabwe.

2xLPs and heavy gatefold LP's are considered 2 records

Please Note: Because the United States Postal Service raise rates on all international shipping since January 27, 2016, we don't have any choice then adjust our rates accordingly.

When will Your order ship?

It takes about 2-3 business days from the date of purchase (excluding weekends and holidays) to process your order. We usually ship within 48 hours after receiving the cleared payment. You will receive an email confirmation, once your order has shipped. If we are unable to process/fulfill your order due to inaccurate/incomplete payment information, product availability, or an unforeseen event, we will inform you promptly via email provided at checkout. In this case, your order processing may be delayed. All orders received on Fridays after 1pm PST will be processed on Mondays.

When will your order arrive?

All items are shipped from Los Angeles, California. Items shipped by USPS Media Mail can take 5-21 business days for US addresses. First Class International can take on average 7-21 business days. However, items may arrive at their destination much faster than these timeframes suggested by the USPS. Please also be aware that USPS does not deliver on Sunday, or Holidays.

Canadian Buyers! Please be aware that due to customs processing delivery may take an average of 3 to 4 weeks.

Do I have to pay customs duties or taxes?

The recipient of any and all goods sold by Stellar Remnant is responsible for any and all custom fees, including taxes, brokerage fees, and any other fees assessed at the border prior to delivery, regardless of whether the package is received or refused by the customer. Unfortunately, we have no way to predict the time or extra cost incurred by customs inspection. We recommend contacting your local customs office for details. 

We must collect 9% sales tax from orders shipped to California addresses, computed on the total including shipping & handling. We do NOT charge sales tax on orders shipping outside of California, domestically as well as internationally.

Insurance

Insurance is NOT included unless requested by the buyer. If you worried about damage/loss of package it is especially recommended to consider adding insurance to your package for an additional fee. Stellar Remnant is NOT responsible for lost, missing, or damaged packages that are not insured or registered.